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The Image Upload option type allows customers to upload their own images, such as photos, logos, or custom designs. This is essential for custom printing, engraving, or personalization services.

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When to Use Image Upload

Use the Image Upload option type when you want to:
  • Accept custom designs or logos from customers
  • Allow customers to upload photos for printing
  • Let customers provide images for personalized products

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How to Add an Image Upload

  1. In the editor, open the Options tab in the left sidebar.
  2. Find Image Upload in the “Inputs” category.
  3. Click on it to add it to your customizer.
  4. In the right sidebar, configure the option:
    • Label value: e.g., “Upload Your Logo”
    • Required field: Toggle on if customers must upload an image
Adding an Image Upload option Configure the Image Upload option in the right sidebar.

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Configuration Options

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Display Type

Choose how the upload field appears:
  • Standard: Always visible
  • Collapsible: Expandable accordion style

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Required Field

Toggle on to require customers to upload an image before adding to cart.

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Help Text

Add guidance to help customers understand what to upload:
  • Hint: A clickable label (e.g., “Image requirements”)
  • Value: Detailed instructions about file formats, dimensions, etc.

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Pricing

You can charge an additional fee for custom image processing or printing.

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Example Use Cases

  • Printing Services: Custom photo prints, posters, or canvas
  • Apparel: Custom designs for t-shirts or hoodies
  • Jewelry: Custom engravings based on uploaded images
  • Gifts: Personalized items with customer-provided photos
  • Promotional Products: Custom logos on mugs, bags, etc.

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Best Practices

Clearly communicate the image requirements (format, resolution, dimensions) to customers using the Help Text feature.
Use conditional logic to show the Image Upload option only when relevant. For example, show it only when customers select “Add Custom Image” option.
Always review uploaded images before production to ensure they meet your quality standards and are appropriate for your products.
High-resolution images work best for printing. Consider adding guidelines about minimum dimensions (e.g., “Please upload images at least 300 DPI or 1000x1000 pixels”).