Skip to main content
Conditional Logic allows you to create dynamic, interactive customizers by showing or hiding options based on your customers’ previous selections. This creates a more streamlined and personalized experience.

​
Why Use Conditional Logic?

Conditional logic helps you:
  • Simplify complex customizers by showing only relevant options
  • Guide customers through the customization process
  • Reduce confusion by hiding options that don’t apply
  • Create product bundles or add-ons that appear conditionally

​
How Conditional Logic Works

Conditional logic uses “if-then” rules. For example:
  • If a customer selects “Engraving” → Then show the “Engraving Text” input field
  • If a customer chooses “Gift Wrap” → Then show the “Gift Message” option

​
Setting Up Conditional Logic

  1. In the option set editor, select the option you want to make conditional.
  2. Click on the Conditional Logic tab.
  3. Click Add Rule.
  4. Choose the condition: “Show this option if…” or “Hide this option if…”
  5. Select the triggering option and its value.
  6. Save your changes.
Setting up conditional logic Configure rules to show or hide options based on customer selections.

​
Example Use Cases

​
Example 1: Engraving Option

Show the “Engraving Text” input only if the customer selects “Yes” for “Add Engraving?” Rule: Show “Engraving Text” if “Add Engraving?” equals “Yes”

​
Example 2: Gift Wrapping

Show gift wrapping options only if the customer selects “This is a gift” Rule: Show “Gift Wrap Style” if “Is this a gift?” equals “Yes”

​
Example 3: Premium Materials

Show premium material options only if the customer selects a specific product variant Rule: Show “Premium Leather” if “Material” equals “Leather”

​
Best Practices

Use conditional logic sparingly to avoid creating overly complex customizers that are difficult for customers to navigate.
Test your conditional logic thoroughly to ensure options appear and disappear as expected.

​
Advanced Conditional Logic

You can create more complex rules by combining multiple conditions:
  • AND logic: Show an option only if multiple conditions are met
  • OR logic: Show an option if any of several conditions are met
For example: Show “Express Shipping” if “Order Value” is greater than $100 AND “Location” equals “USA”